RETURN ELIGIBILITY
We gladly accept returns on eligible merchandise, provided all conditions outlined below are fully met.
Return requests must be initiated within 30 days of the order’s delivery date.
To be eligible for a return, merchandise must be returned in its original condition, meaning:
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Unworn, unused, and unaltered
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With all original tags securely attached
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In original packaging, garment bags or protective materials
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Return requests must be initiated within 30 days of the order’s delivery date
Please ensure items are completely free of stains, including, but not limited to, makeup, oil marks, odors, fragrances (including perfume), smoke exposure, and animal hair or fur, as these may render the garment ineligible for return upon inspection.
Please note that neckwear and all accessories that have been opened or show any signs of use are not eligible for return and will not be accepted.
All returns are subject to inspection upon receipt. We reserve the right to decline any item that does not meet the conditions outlined above.
RETURN AUTHORIZATION (RMA)
A Return Merchandise Authorization (RMA#) is required and must be obtained prior to returning any merchandise.
Returns received without an approved RMA# may be refused or delayed in processing.
HOW TO INITIATE A RETURN
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Visit our Returns Center.
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Log in using your order number and email address.
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Select your preference: refund, exchange, or store credit.
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Submit your return request to receive your RMA#.
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Carefully package your item(s) in their original packaging.
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Include a document displaying your order number, full name, or RMA#.
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Ship your package using your selected carrier or the provided return label.
Proof of purchase must be included within your return package—any document displaying your ORDER# or RMA#.
RETURN SHIPPING
We offer two return shipping options for your convenience:
1. Prepaid Return Label
Upon approval of your return request, a Return Merchandise Authorization (RMA#) and prepaid return label will be sent directly to your email.
If the prepaid return label is used, a $10 return shipping fee will be deducted from your refund.
2. Carrier of Your Choice
You may return your item using a carrier of your preference. We recommend selecting a trackable and insured service, as we are unable to assume responsibility for lost or untraceable shipments.
Return shipping costs are the responsibility of the customer and are non-refundable.
EXCHANGES
We are pleased to offer exchanges on eligible merchandise, subject to availability and inspection approval.
When submitting your return request, please clearly indicate your preferred exchange style and size.
Once received and approved, exchange orders are processed and shipped within 2-3 business day following inspection approval.
Please allow 7–14 days for delivery of your exchange. If timing is sensitive, we recommend placing a new order for immediate shipment and returning the original item for a refund or store credit, as new orders ship within 1 business day.
For expedited processing, please clearly mark “EXCHANGE” on all sides of your return package.
Exchange items must be received within 14 days of the exchange order’s delivery date to remain eligible for a refund. Exchange returns received beyond this timeframe will be accepted for store credit only and may, at our discretion, be returned to sender if deemed ineligible.
For approved exchanges on international orders, we are pleased to extend complimentary shipping on the replacement order back to you.
REFUNDS
We process refunds with care following inspection and approval of returned merchandise.
Refunds are issued based on the net amount paid at the time of purchase, reflecting any discounts or promotional pricing applied at checkout.
All returned items are carefully checked in and inspected within 2–3 business days of receipt.
Once approved, refunds are processed within 5–7 business days from the inspection date and issued to the original form of payment.
Following issuance, processing times may vary by financial institution, typically requiring an additional 1–3 business days to post to your account. PayPal refunds are generally available immediately or shortly after processing.
Shipping fees are refundable only in cases where an order is not delivered within the stated or expected delivery timeframe.
A restocking fee applies solely to orders exceeding $2,000.00 in subtotal when 90% or more of the merchandise is returned.
INCORRECT OR FAULTY ITEMS
If you receive an incorrect or defective item, please contact us within 7 business days of delivery. Photos are required when submitting your return request.
Once reviewed and approved, a prepaid return label will be issued. After inspection of the returned item, a replacement will be shipped promptly.
LATE RETURNS
Returns received beyond 45 days from the original order’s delivery date are no longer eligible for a refund and will be accepted for store credit only.
Exchange items returned beyond 14 days from the exchange order’s delivery date are no longer eligible for a refund and will likewise be accepted for store credit only.
INTERNATIONAL RETURNS
We are pleased to accept international returns. Customers are responsible for return shipping costs on all international orders.
A return request must be submitted and an approved RMA# confirmation received prior to returning any item. International returns are eligible within 45 days of the order’s delivery date.
We kindly recommend selecting the most cost-efficient and trackable shipping method when returning your item, as return shipping remains the responsibility of the customer.
RETURN ADDRESS
LITTLE BLACK TUX
1227 Rockbridge Rd SW
Suite 208-370
Stone Mountain, GA 30087
For any questions, please contact us at [email protected].